Greater Cleveland Regional Transit Authority launches new Customer Code of Conduct
Michelle Rivera
Michelle Rivera
Reporter · Cleveland, OH
Michelle, an Ohio State University graduate, has spent over six years focusing on community issues in Cleveland, including social justice and local initiatives. She has previously written for NPR's local affiliates, where she honed her storytelling skills to highlight diverse community voices.
More from Michelle →Reporter · Friday, November 6, 2026 at 2:50 PM · 1 min read
CLEVELAND — The Greater Cleveland Regional Transit Authority has introduced a new Customer Code of Conduct aimed at improving safety and creating a more respectful environment for riders and employees across its transit system.